Frequently asked questions

Listed below are some of the most frequently asked questions that we have received since we began Ringmania over 20 years ago. If you have any questions, please check if your answer is given here before contacting us.

How can I find my ring size

Frequently asked questions ring size

The only way to accurately measure the size of your finger is by using a good quality set of ring gauges. If you wish to determine your ring size at home, these can be purchased online at Amazon. However, if you won’t be doing this on a regular basis or don’t wish to invest in a special tool, you can get your fingers measured at any reputable jewellery shop. Most will provide this service free of charge as they see it as an opportunity for a future sale. You are not obliged to buy a ring from them and once you know the size, you can buy your ring online or anywhere else you choose without worry.

Ring size standards commonly in use

Most stores will quote your ring size as your country standard. In the UK it will most likely be quoted as a letter between A-Z. The United States and most other countries use a numbering system. See our International Ring Size Chart for the most common measuring systems around the world. This is ok if you are intending to buy from the same shop. However, as there is a great deal of variation between different suppliers, this might still be a little inaccurate. Therefore you should ask for the exact measurement of the circumference in millimeters if possible.

That way you can then use the conversion chart which is supplied on most websites to determine the size and ensure you receive a ring that is a perfect fit.

Please ignore the advice given by some suppliers which is to use a paper template or even a piece of string. Some even suggest that you measure the diameter of a ring that fits. This can be used as a rough guide only and the practice is highly inaccurate. Let’s face it, if you are spending a lot of money on a ring which you intend to use for many years, you should expect that it will be comfortable to wear.

How do I clean and take care of my ring?

That really depends on the type of material that your ring is made of. Gold, silver and other precious metals can normally be kept clean simply by wearing them. Occasionally gently rubbing with a soft cleaning cloth or liquid cleaner can also help to retain the ring’s original sparkle. Rings which have been plated or cheap fashion rings and costume jewellery must be treated more carefully. The outer surface can be worn off by too much polishing and the ring will soon become discolored.

What is the difference between White Gold and Sterling Silver?

Although both these precious metals can look the same to the untrained eye they are in fact very different. White gold is an alloy which is made from pure yellow gold that has other metals added to attain it’s silver colour. Nickel, palladium or silver are often used for this purpose and the resulting purity is measured in Karats.

Sterling Silver is also an alloy containing 92.5% real silver. The remaining 7.5% is normally copper. Both white gold and sterling silver are often plated with rhodium which makes them look identical and hard to tell apart. However the density of gold is nearly double that of silver and a ring made of white gold would normally be heavier than the same ring which is made of sterling silver. Hallmarks are also different as sterling silver will be stamped ‘925’ and white gold will be marked in karats accordingly.

What do the numbers and other markings mean on my jewellery?

You May have noticed that all jewellery which is made from precious metals such as gold and silver has small marks stamped or engraved onto the surface. In the case of rings these markings which are called hallmarks can be found on the inside surface of the band. This is not normally visible when the ring is worn and can only be seen by close inspection. The hallmark denotes the purity of the metal and sometimes other information such as the maker’s name and/or origin and date of manufacture.

Can I visit your shop?

Ringmania at Great Yarmouth Market 2005

Ringmania began as a small market stall in Great Yarmouth, Norfolk, England. This was owned by myself Malcolm Scott until I left the UK in 2004 to live in Asia. I currently reside in Phuket Thailand with my family and no longer sell physical products. Therefore I have no need for a premises and all products at this and other Ringmania sites are sold by other suppliers via affiliate marketing.

When you follow a link to any product here you will be redirected to a third party website in order to complete the purchase. For this I will earn a small commission from the supplier. Please note that you will never be charged extra for this. The price that you pay will be the same whether you buy from me or directly from the supplier. You can read more about this by referring to the ‘disclosure’ section of this website.

Is it safe to buy jewellery online?

In the early days of the internet it was easy for criminals to set up websites and enbezel money from unsuspecting customers. These days thanks to more secure and better technology it is not so easy for these crooks to get away with it. They have largely been replaced by more honest businesses who have a reputation to consider. All the suppliers that we use here at Ringmania have an impeccable reputation for their honesty and ability to provide great service and good quality products. When you buy online via Ringmania, you can be sure that your personal information is safe. You will receive your order as expected with little fuss.

What is the origin of Ringmania products?

At the beginning most of Ringmania’s products were sourced in Thailand and other parts of Asia. Now due to the diversity of the materials supplied by different companies the origin of the products we feature here come from every corner of the world. You can check the origin of any product simply by visiting the relavent website.

Can I be sure that I am buying the real thing and not some cheap copy or counterfeit?

As mentioned above, we only feature reputable companies who have a well respected reputation to consider. It is not in their interest to supply counterfeit or goods of poor quality.

Can I order by telephone?

You cannot order from Ringmania directly by telephone as we no longer deal with any products or orders. However you can contact our affiliates by visiting their website to obtain their ‘customer services’ number. Many will also accept orders by telephone. If for any reason you wish to contact Ringmania you can do so via our contact form and we will normally reply within 24 hours.

How long does it take to deliver?

Orders are normally processed the same day and despatched within 24 hours unless otherwise stated. Depending on the individual company’s policy delivery normally occurs either next day or at least within a few days. Please check delivery options before ordering.

Is there any money back guarantee or warranty issued with Ringmania products?

Most of our affiliates offer a money back guarantee and limited warranty. You can find full details of each company’s policy at the relevant website.

Will I be able to return my order if it is not suitable?

As above most of our affiliates will accept returns. Please visit the relavent website for details.

Will I get a good price if I decide to sell my ring in the future?

This really depends on your original purchase and your final choice of buyer for your ring. Make sure that you keep any receipts and certificate of authenticity, especially when selling diamond rings. Please note that we do not buy secondhand jewellery and you should find a reputable dealer.

Please let us know if you cannot find what you need to know in these frequently asked questions.

If there is anything that you would like to know or feel that we have missed anything in these frequently asked questions. Please contact us or leave a comment below.

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